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People who live in remote rural areas and who don't have a computer at home are not being left out either. For example, in the East Riding of Yorkshire, the CitizenLink initiative allows people in rural areas to access information remotely through video-conferencing. In North Cornwall, local volunteer trainers are helping people to make free use of computers and internet connections in places like village halls. Local residents have an opportunity to see how easy it is to access local council, county council and central government services online in a safe environment, with skilled support.

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