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Box 18: MoneySavingExpert (
Moneysavingexpert is a journalistic consumer finance website set up by specialised broadcaster/journalist Martin Lewis, to show people how to save money on financial services, retail and other consumer products. The site reports over 2.5 million unique users each month, with 1.3 million people receiving the weekly email. The site has a very popular forum which has over a million readers a month and 180,000 members. One of the site's many campaigns involves helping consumers to campaign against bank overcharging. Since November 2006, over 3.3 million template letters have been downloaded to this end, with thousands sharing tips and reporting successes.'

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