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42. It is possible that government has not adequately engaged with user-generated sites simply because these new, large-scale user-generated sites have emerged too quickly for government to establish ways of connecting to them. For example, the managers of two different user-generated sites interviewed as part of this review each reported over 20 meetings with parts of government that wanted to engage with them but that simply did not yet have the contracting policy, processes and guidelines in place for collaborative work.

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