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We do not find, on balance, any evidence to suggest that voters find one voting system easier or more confusing than another voting system. Recent performance of elections with the new voting systems did show encouraging improvements, though knowledge and understanding of voting systems could improve further. While FPTP is simpler in theory for voters and has less invalid voting rates, ease of voting has not been an overwhelming problem in the new systems when elections are not combined and when taking into account a period for adjustment. Combined elections with different voting systems have caused voter confusion and problems of invalid votes, largely due to the design of ballot papers and information provided to voters, with some evidence of a greater impact in socially deprived areas. While voters can adapt and learn new voting systems, multiple systems operating in the same election increase the importance of ballot paper design and provision of information to reduce the potential for confusion. While some voter confusion may be inevitable in combined elections, it is clear that ballot paper design also has a critical role to play in mitigating voter confusion in combined elections, as well as the quality of information provided to voters.

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