This is a site designed to make it easier to take the core of large published reports and allow anyone to comment on them.


The Liverpool Direct council contact centre is open 24 hours a day, seven days a week. The centre currently handles around 50,000 calls per week, and in 90 per cent of cases the call is resolved the first time, without the caller having to be put through to another team. There are plans to extend the centre to deal with 80 per cent of council services.

Email this to a friend.
Previous itemNext item.


(You must give a valid email address, but it will not be displayed to the public.)

We only allow the following html tags em strong blockquote p br. After posting, there may be a short delay before your comment appears on the site