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The Highways Agency has increased the use of existing services and the number of ways it provides travel information to its customers. New services include advanced warnings of planned events and more strategic information on roadside variable message signs, and a 24-hour automated 'Traffic England' telephone service and website. Trials of high-tech interactive information points at 24 motorway service areas displaying live traffic information attract over 60,000 people each month. Live traffic information from the Highway Agency's National Traffic Control Centre is also broadcast on several radio stations.

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