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The 2005 Transformational Government strategy set out how government will tackle these problems and enable transformation.

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I wonder what will happen next. After this reorganisation has finished. Will we be invited to renew our car tax at www.direct.gov.uk/departments/driverandvehiclelicensingauthority/cartaxrenewal ?

Or will a badly implemented direct.gov.uk site merely make everything equally difficult, and make easy things complex and hard things impossible?

Closing websites is great headline and maybe a good idea, but it's got to be done in away which doesn't allow for the lowest common denominator to become the highest common denominator.

Maybe the idea of a number of websites, loosely joined, is a good one. As long as you can get there from here, the route you take shouldn't matter.

Posted by Sam Smith on 2007-01-10 21:20:01.
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