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A.188 The Change Programme is a key enabler that will help DWP to live within the challenging CSR07 financial environment. This requires the department to make real terms annual savings of 5 per cent over the period of the settlement. DWP has included the cost and efficiencies of its Change Programme in its plans for achieving the CSR07 settlement. The programme will achieve significant efficiencies whilst delivering a better service to customers by:

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