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A.69 An impact survey carried out at the end of 2006 was a jointly agreed project between an economic analysis unit within BERR and the service provider. Carried out with 805 established businesses in England, it gave a robust basis for demonstrating that over a 12 month period businesses in England using the service saved 2.9m hours of time (worth £61m); £94m by getting information and advice they would otherwise have paid for; and reported additional sales of £195m, increased profits of £31m and cost reductions of £7m that they believed they could not have otherwise achieved, without access to the service.

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