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3.27 A number of Local Authorities are achieving significant improvements in the quality, penetration and accessibility of services by bringing them together in single face-to-face locations. Some of the best examples have been brought together under the "Front Office Shared Service" programme (FOSS). These initiatives also enable central and local government services to be delivered alongside those from the third sector and other partners to provide local solutions to local needs. The LGDC will be encouraging the development of these initiatives.

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