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3.23 Making access to information and transactional services easier via Directgov and will mean that the public sector no longer needs the plethora of websites which citizens find so confusing. The process of closing websites which are no longer needed is already underway and the aim is to complete the process by the end of the CSR07 period. As this is done, checks will be made to ensure that no material which should be on Directgov or has been left on a website aimed at those interested in information only about the organisation (for example, annual reports, details of ministers and so on). It will be clear that the process of migration in a particular area is complete when a) redundant customer-facing websites can be closed and b) it can be confirmed that any customer-facing material has been transferred from any corporate websites.

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