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This is a site designed to make it easier to take the core of large published reports and allow anyone to comment on them.

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  • 1. Learning from citizens and businesses. The best service providers in the public, private and third sectors start by making sure they have a real, evidence-based understanding of the behaviours of the people they are trying to reach, including by directly engaging with their end users. The Government's vision is that it establishes across the public sector a culture and systems which make this routine.

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