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11. The example of large-scale community activity demonstrated by the Review shows the benefits of very large proportions of society being online. It shows people adapting to the online environment with creativity and ingenuity and using it to tackle the challenges they face in their daily lives. It also shows a shift in behaviour from passive information services to more interactive services or, in the jargon, from web 1.0 to web 2.0. It is particularly striking that information created by very small numbers of people resolving a problem can then be shared with hundreds of thousands at no cost. The Review also shows some of the disadvantages and hazards for government and the public. For example, the Review described the distribution of negative or inaccurate information among groups of anorexia nervosa sufferers.

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