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27. There are tensions that the Reviewers do not fully explore in their observations about the Government not duplicating the efforts of pre-existing user-generated websites. The Government agrees that needless duplication is unsatisfactory. Government should neither smother nor crowd out innovators. The strength of new technologies is that, for example, a substantial self-help discussion forum with many tens of thousands of members can be run by one person as a volunteer. Or, indeed, ownership may be far from clear, being in the hands of many volunteers and stakeholders.

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