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121. While potentially useful, it is important to acknowledge that providing more information or supporting peer-to-peer information sharing is not a panacea. Its effectiveness will often depend on how customers interpret and use the information provided. For example, on food safety, outlets at the worst end of the scale may not be concerned about poor ratings if it ultimately does not influence the decisions of their customers. Therefore, there remains a need for existing enforcement in some instances. Nevertheless, supporting more user-generated websites may provide government with a highly efficient and cost-effective way of significantly improving the lives of citizens.

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