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8.2.4 A smal subset of clients with uncommon circumstances may attract a different impact level for confidentiality from the standard clients around whom the service risks and impacts have been determined.107 There wil be similar considerations for integrity and availability. Such exceptions should be identified as part of the service development process and appropriate measures should be put into place to manage such exceptions (offline methods, separate service provision, provision of higher-assurance tokens to high-risk clients, etc).

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