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145 It should be noted that the definition of a transaction within this guidance includes only those exchanges between a client and an e-Government service. For exchanges between the e-Government service and trusted third parties, for example with the DWP to confirm that a client receives the highest rate of DLA, the amount of trust placed in the third party should be assessed. Establishing trust in third parties may be aided by use of a trust service approval scheme. 146 This does not include provision of the actual parking permit to a client which would be sent by post to the client's home address.

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