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provided services must be set to meet the availability requirements for transactions and information assets. Uptime requirements wil vary depending on the service to be provided, but indicative availability requirements for the service would general y be expected to be of order 99.9% uptime with no unplanned service break of more than 5 minutes and no more than 1 unplanned service break in any 48 hour period. Particular consideration must be given to the availability requirements for accounting logs. 10.8.2 Careful consideration must be given to sizing of the communications and information systems so as not to compromise availability. The sizing must be based on realistic estimates of demand for the e-Government service. Comment |