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So, while continuing to provide excellent customer service, we will strike a balance to ensure that best value for money is obtained, without compromising the Scheme's integrity.
I'm just SO FAR from believing that these are the words we will end up using. If I could "sell futures" based on some measure of the waste of money and the dreadful customer experience, I would. And this whole venture seems to me to have been an integrity-free zone since the day it was mooted.