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28. The Department for Work and Pensions, which deals with large numbers of citizens, has, following the HMRC data loss, put in place a temporary ban on physical transfer of data on removable media. Refreshed guidance is being produced for staff to inform them when secure services must be used to transfer personal data. A secure same day courier service has been developed. The same day provision is a robust full track-and-trace courier service with dedicated drivers from collection to delivery points. DWP have established a task force and a senior executive to oversee the work.

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